See what people are saying about Resolution123
“After fifteen years employment as a part-time bookkeeper I was treated very badly by a new manager and despite an impeccable employment record was summarily dismissed within three weeks of the changeover. After initially being turned down by larger legal firms because the potential size of my claim wasn't big enough for them the people at Resolution123 took me on and prepared a case to take to the Fair Work Commission on my behalf. They were thorough, professional and achieved results that exceeded my expectations. They went for the maximum compensation possible and achieved it completely. The feeling of vindication was very good and I can't recommend them highly enough. Thanks again Carly and Genevieve.”
“The staff at Resolution123 understood the time factor required to turn around my situation and responded accordingly. Resolution123 were given clear instructions on what was required and they were able to focus on those instructions and determine a suitable response within a tight deadline. The attitude was to rectify a poorly written Employment Contract rather than leaving the potential open for future proceedings.”
Executive Corporate Services
“Genevieve, thanks for the advice, I'm very grateful for your thorough review of my circumstances and professional approach while covering the core aspects of my concerns I'd hoped to understand and within the short timeframe. The service you have provided is excellent.”
“Dealing with an employment dispute is stressful. So I was truly grateful for the help and support Carly and Genevieve provided whilst navigating me through my dispute. I really appreciated the time they took to understand my situation, explain to me my legal rights, potential legal claims and how they recommend I proceed. Their service was excellent and the assistance was invaluable. I would definitely recommend them to anyone looking to resolve a workplace dispute.”
“It is beyond words how grateful I am for what you have done for me. I feel very much in debt to your generosity in your time, knowledge, and your professionalism. I felt being protected throughout the whole process by you and you have fought hard to have justice for me.”
"I feel very fortunate that Carly took my case. Carly listened to my view of what had happened, and helped me to understand the documents, and the workings of the law. She acted on my behalf clearly and simply. She took away all my stress about confronting the other parties. She gave me back my dignity, my self esteem and my sense of humour. I was adequately compensated when I had feared I was going to be bullied out of my entitlements. She did all this in a most friendly, professional and engaging manner; I couldn't recommend her more.”
Bookkeeper and BAS agent
“My wife and I are happy with the outcome and I appreciate your efforts and professionalism in guiding me through what is a somewhat daunting process.”
“During my redundancy, Carly helped me secure greater severance than I thought was possible, so I was really happy. She also made it easy to understand the process and my rights, and gave me the confidence throughout it all.”
“As a part time working mother, I was being treated unfairly and was being pressured to return to full time work without any solid business justification. Carly at Resolution123 assessed and supported my case leading to a successful result. As such, I have already recommended her services to other working women.”
“Carly at Resolution123 has been amazing! I’m so glad I engaged her when my employer requested I change from my flexible part time schedule back to full time one year after returning to work from maternity leave. Carly was approachable and understanding and listened to my concerns. She even helped me to establish what I actually wanted from my employer and then worked with me to achieve exactly that. Without any doubt, without her help and guidance I wouldn’t have even attempted to achieve a situation that suited me and I would have accepted the circumstances my employer was suggesting. In the end I was able to keep the same flexible working arrangement thanks to her support.”
“Finally, I would like to thank you for everything, you have been supportive, just, fair and your negotiating skills at the hearing and your legal expertise in the area are impeccable. If there was a star rating system, I would give you 5 out 5 and recommend you whole heartedly to anyone who is planning to go through an unfair dismissal process.”
Chief Technology Officer
“I engaged Resolution123 when I discovered my employment was at risk due to false allegations having been made against me by a senior staff member. I initially approached a few different organisations that specialised in employment law, however Carly really stood out as she responded quickly and had a warm and extremely ‘human’ approach to my concerns so I opted to have her represent me. I did not regret my decision. Carly took over all dealings with my employer meaning I could step away making it far less stressful. Throughout the process, Carly remained friendly, easy to deal with and very responsive. Most importantly, I could see she was constantly thinking through all elements as my claim progressed which resulted in her providing excellent and clear advice that ultimately resulted in a much better outcome than I could have otherwise expected. I can’t recommend Carly highly enough to any individual needing affordable, specialist employment legal support.”
Head of Resourcing
“I'd like to thank you very much for your professional services and the outcome result. Really appreciate it.”
“Carly I can’t thank you enough for your help, this will make the world of difference to me.”
“I engaged Carly when I was unfairly dismissed from work without warning. I was made to believe by my employer that I had done something wrong, when in fact they had. Carly was a true professional, and made me feel comfortable through a daunting experience. Thank you so much for all your help I couldn’t be happier with the results.”
Sales Account Manager
“Resolution123 represented me in an unfair dismissal and my case settled. With the settlement I received a positive outcome. I was extremely impressed with their efficiency and support during the process and highly recommend their services. Thanks, team!”
“I am so glad I engaged Genevieve and resolution 123, when my company proposed to make me redundant whilst on a sabbatical. I was travelling overseas and felt very vulnerable, pressured and bullied by my employer as they wanted to act very quickly and always insisting on very quick responses. Genevieve was fabulous, and guided and reassured me through the process. With her on my side, I felt a lot more confident in confronting and negotiating with my employers for a much better outcome and could move on with my head held high."
Head of Product
"I'm really happy with the service provided by Genevieve she is really efficient and responded to all of my queries immediately. I really appreciate her efforts and professionalism in resolving the issue."
"I had a difficult employment dispute and Resolution123 were able to guide me on what my legal rights were. Throughout the entire process I felt supported with clear direction and advise which took a lot of the stress out of the situation for me.
At the beginning of the process they clearly indicated the fixed cost structure which allowed me to decide whether I could pursue this. I wouldn't hesitate in using Resolution123 again and would highly recommend them to others."
"Genevieve and the team at Resolution123 were instrumental in resolving my unfair dismissal case. Genevieve was supportive throughout the process, and was only ever a phone call away when I needed to chat through what was happening. She did a great job of explaining my options as the case progressed and, as a layman, I appreciated the level of detail given. I recommend Genevieve and Resolution123 unreservedly and have already shared their details with a former colleague in need of legal advice."
Senior Brand Manager
"Carly, you had logically sound arguments and counters to questions at the pre-hearing, that were well prepared and delivered with finesse and reason. Your articulation of my grounds for dispute, backed with rock solid case law, was validating, you were in my corner 100%. Thank you for your preparedness in this game-changer hearing."
"Overall, thank you for your unwavering belief in my case up against a corporate giant, your willingness to proceed with me on principle, for not judging me in what was a complex matter, and for delivering the best outcome for me under the circumstances."
Program Management Officer
"When my company informed me about a possible redundancy I engaged Rachel at Resolution123 for a fairly straight forward scope of double checking my rights and entitlements for a genuine redundancy. However during the first week the situation was getting worse with the company disputing several of my basic entitlements. After week one the scope of legal and advisory services I required were very different from my initial engagement with Resolution123. However Rachel very quickly engaged Carly and they teamed up to help me navigate the unpleasant situation and also helped negotiate an exit ensuring my rights and entitlements were met. "
"Overall I was very happy with Rachel and Carly from Resolution123. They were my trusted advisors and were compassionate, professional and supportive throughout the entire process. I strongly recommend Resolution123 to anyone that has a workplace related matter as my experience tells me Resolution123 genuinely cares about resolving disputes."
"Genevieve, Thank you for your time, patience, professionalism and expertise when dealing with my unfair dismissal claim. You came highly recommended and from the moment I spoke to you I realised that I had made the right decision in pursuing the application. Navigating the whole process was very daunting and stressful and at times I thought it would be easier to just withdraw and walk away. Once you took over my case you kept me well informed at every stage and showed so much genuine care and empathy. I am so pleased with the outcome and realise now, how important it is to engage an expert like yourself"
Why Resolution123? Because we are on your side! We created Resolution123 for you, because you deserve quick, simple and affordable employment law advice. We help you negotiate your employment contract, bargain for better wages and conditions, negotiate flexible work and resolve disputes - including underpayments, workplace bullying, harassment, discrimination, sham contracting, redundancy, unfair dismissal and general protections breaches.
We believe in enforcing employee rights and are equally concerned with ensuring your professional reputation isn’t affected. Everything we do is focussed on achieving the best outcome for you. We can be as involved as you like – you want us to take the matter over and do the talking? Done! You want to try to resolve it yourself in the first instance, with a little advice and support from us? No problem!
Resolution123 is founded by Carly Stebbing. Carly has over a decade of employment law experience working for employer associations, law firms and volunteering at community legal centres. She has the benefit of knowing how employers think and what their lawyers will be advising them, this helps her extract the best outcome possible as quickly as possible. Carly is a Lawyers Weekly Partner of the Year Finalist and a Flexible Work Day Ambassador.
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1800 RES 123
UTS Innovation & Entrepreneurship Unit, University of Technology, Building 15, Level 1, 632 Harris Street, Ultimo NSW
Postal address: PO Box 541 Marrickville NSW 1475
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